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Healthcare Conferences UK

Patient Experience Insight Summit: Demonstrating Responsiveness to Feedback

Date: 18 January 2019
Time: 10:00 until 17:00
Length: 1 day
Venue: De Vere West One Conference Centre , 9-10 Portland Place, W1B 1PR, London

This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to improve care. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and demonstrate responsiveness to the feedback you receive. Sessions will include learning from patients, a national update, practical sessions focusing on delivering a patient experience based culture, measuring patient experience, using the June 2018 National Patient Experience Improvement Framwork, demonstrating insight and responsiveness in real time, using patient experience to drive improvement, changing the way we think about patient experience, and learning from excellence in patient experience practice.

Programme sessions, themes and workshops

Fees:

£365.00 +VAT

Contact Information:

For further information, application, registration and booking forms, please apply to the event organiser:

Name: Kate Henniker-Smith
Address:
8 Wilson Drive
Ottershaw
CHERTSEY
Surrey
KT160NT

Tel: 01932429933
Email: kate@hc-uk.org.uk
Website: https://www.healthcareconferencesuk.co.uk/patient-experience-and-experiences-of-care

Additional Information

A 20% discount is available by quoting ref: hcuk20ne when booking. (*Cannot be used in conjunction with any other offer. Full T&Cs available upon request.)

Continuing Education Accreditation

All participants will receive a CPD certificate of attendance.

Advertising Sponsorship Exhibition Opportunities

For more information, please contact Carolyn Goodbody on: 01932 429933 or 07749 792950, or email: Carolyn@hc-uk.org.uk

Submitted by Healthcare Conferences UK on Monday, 22 October, 2018 11:10:48 GMT

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