Managing Complaints and Concerns about Nurses and suppoorting Nurses in Difficulty
Monday, 10 December 2018
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Healthcare Conferences UK

Root Cause Analysis: 2 Day Intensive Training Course

Date: 12 February 2019 - 13 February 2019
Time: 09:30 until 16:30
Length: 2 days
Venue: De Vere West One Conference Centre, 9-10 Portland Place , W1B 1PR , London

Facilitated by Kate Hill, Solicitor, InPractice this interactive and practical course will provide a structured approach to incident investigation from an initial understanding of the legal and factual context, through to information collection, analysis, the report and writing a final action plan. The first day will focus on information collection, data organisation and analysis. The second day of this interactive training will provide guidance on how to support staff and interview techniques. There will then be a root cause analysis case study. One of the most common complaints made about incident reports in the NHS is the lack of consistency. The aim of this course is to ensure a consistent approach to investigations that is supportive and solution orientated.

Programme sessions, themes and workshops

Fees:

£495.00+vat NHS, Social Care and Private Healthcare Organisations

Contact Information:

For further information, application, registration and booking forms, please apply to the event organiser:

Name: Kerry Tarrant
Address:
Healthcare Conferences UK
8 Wilson Drive
Ottershaw
Surrey
KT16 0NT

Tel: 01932429933
Email: kerry@hc-uk.org.uk
Website: http://www.healthcareconferencesuk.co.uk/courses/root-cause-analysis-training

Additional Information

A 20% discount is available by quoting ref: hcuk20ne when booking (*Cannot be used in conjunction with any other offer. Full T&Cs available upon request.)

Continuing Education Accreditation

All participants will receive a CPD certificate of attendance.

Advertising Sponsorship Exhibition Opportunities

For more information, please contact Carolyn Goodbody on: 01932 429933 or 07749 792950, or email: Carolyn@hc-uk.org.uk

Submitted by HCUK on Wednesday, 05 December, 2018 13:12:41 GMT

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